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The Possibilites of Relationships
National Clearinghouse on the Direct Care Workforce, May 2005
This article, written by Kathy McGwin of Cooperative Care, Wautoma, WI, a worker-owned cooperative, discusses the importance of relationships in long-term care. McGwin looks at how maintaining positive relationships within a work environment is key to retention and quality care.

A Guide to Improving Retention through Employee Measurement
Institute for the Future of Aging Services, April 2005
A 394-page guide gives long-term care providers tools for improving retention of direct-care workers. The report helps providers in residential, home care, and other long-term care settings create employee surveys tailored toward their values and goals. The guide also provides tools for measuring other factors such as turnover.

Milwaukee Caregiver Retention Project: Planning Phase Final Reports
Milwaukee Aging Consortium. January 2004
This study examines the factors that make caregivers stay in their jobs. The study includes a literature review, focus groups with caregivers, employer forums, educator and trainer forums, and a caregiver survey. The study notes the need to foster new models of community collaboration through multi-stakeholder coalitions. These coalitions are essential to achieve the priorities identified in the study: the need for support services, supervisor training, and career ladder development/improved wages and benefits.

Introducing Peer Mentoring in Long-Term Care Settings
Paraprofessional Healthcare Institute. May 2003, Workforce Strategies, No. 2
Drawing on the Paraprofessional Healthcare Institute's experience implementing peer mentoring programs at home care agencies and nursing facilities, this publication identifies the benefits of mentoring programs, defines the peer mentor's role, discusses critical mentoring skills, and outlines the key design elements that long-term care organizations need to consider when developing their own peer mentor programs.

Provided by theĀ National Direct Care Clearinghouse.

Staff Retention Among Direct Support Workers in Wisconsin: A passion for their work fuels longevity and commitment among a dedicated core of workers
Wisconsin Council on Developmental Disabilities. July 2002
This project looked at worker satisfaction and found that, for a group of vested direct support workers, the relationship with their people with developmental disabilities was their primary motivator. This helped mitigate factors such as low pay and status with which they were dissatisfied.